RAFAEL JEWELLERY • CERTIFIED DIAMONDS • TIMELESS ELEGANCE • ・

Our Bespoke Services & Craftsmanship

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custom Jewellery Design

Rafael Jewellery is widely renowned for our unique, high quality custom jewellery designs. With over 30 years of experience, we will work with you to make sure your custom design is to your liking and fits your unique personality.
– Over 30 years of custom design experience
– 100% customer satisfaction guaranteed
– Unique and trendy custom designs that stand the test of time

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New Collection

Jewellery Rebirth

Many of our clients have brought in old jewellery such as engagement rings to transform them into new jewellery using the same gold and stone(s). Let us recycle your old jewellery into a new masterpiece that is unique and one of a kind!

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Jewellery Repair & Maintenance
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New Collection

Jewellery Repair & Maintenance

Rafael Jewellery offers exemplary after-sales service on jewelry purchases which includes expert cleaning, polishing, any repairs, and checking the gemstones to insure they are tight and secure in their setting.​Fine Jewellery is normally very durable. However, over time it can wear and weaken. We recommend all Jewellery be inspected and cleaned every 6 months to ensure your jewellery lasts fo

New Collection

Insurance Claims & Jewellery Appraisals

Rafael Jewellery can appraise any existing piece of jewellery accurately in order to reflect the replacement cost in today’s market. We strives to provide the most accurate appraisals as possible to ensure that insurance providers understand their exposure better, and customers feel that they have been treated with respect in a truly transparent transaction. If you don’t have a recent appraisal

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Captures
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New Collection

Rhodium Plating

Rhodium plating is a metal deposition process used to coat materials with a decorative and protective layer of rhodium. Rhodium is a noble metal that imparts an extremely bright and hard wearing finish when applied as plating. When applied as a thin plate, it affords a white durable finish of exceptional brightness. Rhodium finishes can greatly enhance the appearance and longevity of any metal

New Collection

Watch Repair & Battery Replacement

At Rafael Jewellery, we repair watches and clocks a with the utmost of care. We also do watch battery replacements on the spot in less than five minutes that last for over a year!

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New Collection

We Buy Unwanted Jewellery

At Rafael Jewellery we ensure you get the fairest price when selling your unwanted Jewellery. Bring in any broken, old, or unwanted Gold/Silver Jewellery for a free quote today. You won’t find a better price anywhere else!

Our Process

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Design

Our design process begins with inspiration, drawing from a variety of sources to create unique and beautiful designs that are both timeless and modern. We work closely with our customers to understand their preferences and create pieces that are tailored to their individual style.

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Creation

Once the design is finalized, our expert craftsmen use only the finest materials and traditional techniques to create each piece by hand. From the initial shaping and soldering to the final polishing, each step of the process is meticulously executed to ensure the highest quality.

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Quality Control
We take quality control seriously, and each piece undergoes rigorous testing to ensure that it meets our high standards. We inspect each piece thoroughly, checking for any flaws or defects, and make any necessary adjustments to ensure that the finished product is perfect.
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Shipping
Once the piece has passed our quality control tests, it is carefully packaged and shipped directly to our customers. We offer fast and reliable shipping options, so you can enjoy your new piece as soon as possible.

Our Process

Consultation & Sketch

Consultation & Sketch

Private consultation to select the gemstone and hand-sketch your bespoke idea.

3D CAD & Creation

3D CAD & Creation

Precision 3D CAD modeling followed by masterful gold casting and crafting.

Quality Inspection

Quality Inspection

Microscopic inspection ensuring stone security, flawless polish, and refined details.

Final Delivery

 Final Delivery

 Receiving your bespoke masterpiece in luxury packaging with an appraisal certificate.

From Shop

  • Worldwide Shipping
  • Certified Diamonds
  • Personalized support
  • Lifetime Craftsmanship

We With

Secure Shopping
We take the security of your personal information seriously, which is why our website uses the latest encryption technology to ensure your information is protected. Shop with confidence knowing that your information is safe and secure.
Customizable Pieces
We understand that everyone is unique, which is why we offer a range of customizable pieces to suit your individual style. From personalized engravings to bespoke designs, our expert craftsmen can bring your vision to life.
Free Shipping & Returns
We want to make your shopping experience as hassle-free as possible, which is why we offer free shipping and returns on all of our products. Shop with ease, knowing that if you’re not satisfied with your purchase, you can return it at no cost to you.
Quality Craftsmanship

We believe that quality should never be compromised, which is why we use only the finest materials and expert craftsmanship to create our pieces. Each piece is crafted with attention to detail, ensuring that it is made to last and be treasured for years to come.

100% GOLD ・ HIGH QUALITY ・ TIMELESS DESIGN ・ WARRANTY ・

Custom

and Unique Jewelry
We love creating custom jewelry pieces that are unique and personal to you. Whether you want to incorporate a special gemstone or create a design that reflects your personal style, we are here to bring your vision to life.
Our team of expert jewelers will work with you every step of the way to ensure that your custom order exceeds your expectations. From concept to completion, we will collaborate with you to create a one-of-a-kind piece that is truly your own.

Questions we get at the counter

If yours isn’t here, message us on WhatsApp — a photo usually answers it faster than a phone call.

Do I need an appointment?

No. Walk in any time we are open — Tuesday to Friday 10:30 to 6, and Saturday 10:30 to 5. For a custom commission it helps to come with a little time in hand, since the first conversation is usually the longest part.

Will you work on jewellery I bought somewhere else?

Yes. Repairs, cleaning, sizing, appraisals, rhodium plating and remakes are all offered on pieces bought anywhere, not only on pieces from our own cases.

Is my piece sent away to a third party?

No. The work is carried out by our own jewellers on site in Ajax, which is also why we can quote accurately and turn most jobs around quickly.

How long does a repair take?

It depends entirely on the job. A watch battery is done while you wait, in under five minutes. Straightforward bench work such as sizing or a clasp is usually much quicker than people expect, while a full custom commission runs to weeks because of the design, casting and setting stages. You are given a timeframe with the quote, before the work starts.

Can you use my own gold and diamonds?

Yes — that is exactly what Jewellery Rebirth is. Your gold is reworked and your original stones are reset into the new design, so the piece keeps its history while looking like something you would choose today.

What does a quote cost?

Nothing. Assessments and quotes are free, whether it is a repair, a remake or gold you are thinking of selling, and there is no obligation to go ahead.

Which metals do you work in?

14K, 18K and platinum, in white, yellow and rose gold. Every item in our collection is also available as a mounting or finished with diamonds, so a setting can be made to hold a stone you already own.

Why does my white gold look yellow again?

White gold is a yellow alloy underneath, finished with a bright white layer of rhodium. That layer wears with daily use, so the warm tone showing through is normal rather than a fault — replating brings the white finish straight back

Do I need an appointment?

No. Walk in any time we are open — Tuesday to Friday 10:30 to 6, and Saturday 10:30 to 5. For a custom commission it helps to come with a little time in hand, since the first conversation is usually the longest part.

Will you work on jewellery I bought somewhere else?

Yes. Repairs, cleaning, sizing, appraisals, rhodium plating and remakes are all offered on pieces bought anywhere, not only on pieces from our own cases.

Is my piece sent away to a third party?

No. The work is carried out by our own jewellers on site in Ajax, which is also why we can quote accurately and turn most jobs around quickly.

How long does a repair take?

It depends entirely on the job. A watch battery is done while you wait, in under five minutes. Straightforward bench work such as sizing or a clasp is usually much quicker than people expect, while a full custom commission runs to weeks because of the design, casting and setting stages. You are given a timeframe with the quote, before the work starts.

Can you use my own gold and diamonds?

Yes — that is exactly what Jewellery Rebirth is. Your gold is reworked and your original stones are reset into the new design, so the piece keeps its history while looking like something you would choose today.

What does a quote cost?

Nothing. Assessments and quotes are free, whether it is a repair, a remake or gold you are thinking of selling, and there is no obligation to go ahead.

Which metals do you work in?

14K, 18K and platinum, in white, yellow and rose gold. Every item in our collection is also available as a mounting or finished with diamonds, so a setting can be made to hold a stone you already own.

Why does my white gold look yellow again?

White gold is a yellow alloy underneath, finished with a bright white layer of rhodium. That layer wears with daily use, so the warm tone showing through is normal rather than a fault — replating brings the white finish straight back

Do I need an appointment?

No. Walk in any time we are open — Tuesday to Friday 10:30 to 6, and Saturday 10:30 to 5. For a custom commission it helps to come with a little time in hand, since the first conversation is usually the longest part.

Will you work on jewellery I bought somewhere else?

Yes. Repairs, cleaning, sizing, appraisals, rhodium plating and remakes are all offered on pieces bought anywhere, not only on pieces from our own cases.

Is my piece sent away to a third party?

No. The work is carried out by our own jewellers on site in Ajax, which is also why we can quote accurately and turn most jobs around quickly.

How long does a repair take?

It depends entirely on the job. A watch battery is done while you wait, in under five minutes. Straightforward bench work such as sizing or a clasp is usually much quicker than people expect, while a full custom commission runs to weeks because of the design, casting and setting stages. You are given a timeframe with the quote, before the work starts.

Can you use my own gold and diamonds?

Yes — that is exactly what Jewellery Rebirth is. Your gold is reworked and your original stones are reset into the new design, so the piece keeps its history while looking like something you would choose today.

What does a quote cost?

Nothing. Assessments and quotes are free, whether it is a repair, a remake or gold you are thinking of selling, and there is no obligation to go ahead.

Which metals do you work in?

14K, 18K and platinum, in white, yellow and rose gold. Every item in our collection is also available as a mounting or finished with diamonds, so a setting can be made to hold a stone you already own.

Why does my white gold look yellow again?

White gold is a yellow alloy underneath, finished with a bright white layer of rhodium. That layer wears with daily use, so the warm tone showing through is normal rather than a fault — replating brings the white finish straight back